AUTOMATE WITH
THE RIGHT MIX.
For MSPs and IT teams: your team doesn't need a developer to automate. It needs the right mix of people. Find out who covers what across the 8 Archetypes of Automation, and where the gaps are.
About 10 minutes. Score yourself on 8 archetypes, then overlay your team.
That's a risk profile.
ARCHETYPES OF AUTOMATION
The biggest barrier to automation isn't technical skill. It's process thinking, team composition, and role awareness. Like a sports roster, no one person covers every position. Everyone scores themselves, you overlay the results, and the lowest combined score is where to invest next.
- Process & Knowledge Holding
- Understanding, retaining, and communicating how work actually happens.
- Problem Definition
- Identifying, articulating, and prioritizing what is worth automating.
- Design & Logic Thinking
- Translating real-world processes into explicit logic before touching any tool.
- Communication & Translation
- Bridging the gap between process owners and builders.
- Building & Implementation
- Constructing automations using tools, AI, or both.
- Quality & Oversight
- Verifying automations work correctly, including failure scenarios.
- Human & Organizational Awareness
- Managing adoption, resistance, ownership, and compliance.
- Strategic & Vision Thinking
- Connecting automation work to measurable business outcomes.
- Process9/20
- Problem9/20
- Design13/20
- Comms7/20
- Building18/20
- Quality0/20
- Human6/20
- Strategy8/20
Research-backed: built on Theory of Constraints, Lean, Design Thinking, Kotter's Change Model, Team Topologies, and more. See every sub-archetype and source →
WHERE YOU'VE SEEN ME
-
Cracking the Automation Code: How Process-Minded Thinkers Can Thrive in Technical Roles
The talk behind the framework, for people who think in process more than code.
-
Workflow Wizards: How Brian Simpson Kicks Goals with Automation (opens in a new tab)
Rewst's own write-up of how I build automation.
-
14 ROC Open Mic workflow demos, from NCE license cleanup to patch-failure remediation
Real MSP workflows, walked through live.
BUILD, ADVISE, TEACH
Not a dev shop. Not a vendor. A practitioner who builds automation and teaches others to take part, whatever their technical background.
AUTOMATION
Real workflows that solve real problems. Rewst, Power Automate, and whatever gets the job done, focused on MSP and IT operations.
CONSULTING
Helping teams decide what to automate, who should be involved, and how to build a practice that doesn't depend on a single developer.
COMMUNITY & EDUCATION
Conference talks, workshops, and community content on building automation muscle and making non-technical people meaningful contributors.
WHERE DOES YOUR TEAM STAND?
Same team as the top of the page, plus one person who is strong in Quality. The gap fills in.
- Person 1
- Person 2
- Person 3, strong in Quality
The self-assessment takes about 10 minutes. Have everyone take it, then overlay the results to see your team's coverage.