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INTEGRATIONS
  • ConnectWise Home ▶
    • Authentication
    • API Documentation
AUTOMATIONS
  • Teams Notifications Azure Bot ▶
    • Acknowledgement
    • Considerations
    • The Basics / Getting Started ▶
      • Response Handler Workflow
      • Getting the IDs from Teams
    • Two Stage Message Process ▶
      • Formatting the Initial Message
      • Formatting the Message Update
      • Getting the Message IDs
    • Formatting Action Buttons ▶
      • Approve/Deny
      • Assign Resource to Ticket
    • Working with the Responses
    • Incident/Maintenance Notifications ▶
      • Admitting Defeat on the Database
      • The Workflow Structure
    • Resources
  • GitHub/GitBook Update Notifications ▶
    • Prerequisites
    • 1. Set Up a Basic Workflow
    • 2. Fork the GitHub Repository
    • 3. Set Up Automatic Updates
    • 4. Set Up Notifications in GitHub
    • 5. Remaining Workflow Actions
CONNECTWISE PSA ACTIONS
  • About
  • Assigning Resources to Tickets
  • Ticket Assignment Note
  • Unbundle Ticket
  • Sales Activity Assignment Note
// BLOG

NOTES FROM
THE FIELD

A collection of automation guides, API references, and integration notes from real-world projects. These are the things I've built, documented, and shared with the community written for practitioners, not theorists.

AUTOMATIONS

Step-by-step guides for real automations I've built, including GitHub/GitBook update notifications and a Teams notification bot using Azure Bot Framework.

INTEGRATIONS

Custom integrations built in Rewst for platforms that don't come with a plug-and-play option.

CW PSA ACTIONS

RAILS actions and less-obvious API calls for ConnectWise PSA that I've used in automation workflows.

RHINO AUTOMATOR
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