WORKING WITH
THE RESPONSES

Your response handler workflow will get pinged on any "action" the bot can see. Bot installed as an application in a Team, newly created channels for a Team it's already installed in, channel deletion, reactions to posts made, comments made on posts, etc. What I primarily was working to build out was a workflow that will handle the responses to the different action buttons.

To do that, you need to understand the JSON payload that comes with the bot response. The primary part that you're concerned with is the body. There's quite a bit of useful, actionable information that you can get from it.

If you've properly built out your Action.Submit data fields, then the piece of the body that you'll be most interested in is value. Here you'll see the properly formatted approval body needed to send the SME approved service ticket to Azure DevOps.

By building this information into the JSON for the action, you'll be able to pass the information from the response handler workflow to the sub-workflow and action as needed.